¡°As usual Compass showed expert knowledge in IT Infrastructure benchmarking and used a proven approach to identify areas of improvement.  Their ability to drive high level statement of IT efficiency in a short time scale has enabled us to synchronise IT cost analysis across countries." Avis Europe plc

Compass IT performance management builds understanding of how improvement programs support strategic goals, and provides a common language to communicate performance throughout the business.

• Service catalogues provide transparency into the cost and quality of IT services delivered
• Performance dashboards monitor key performance indicators of financial and operational performance, assess the impact of past change initiatives, identify potential problem areas, and link operational effectiveness to financial performance
• Governance advisory defines appropriate leadership and management roles and responsibilities
• Process improvement assessments quantify the benefits of investments in ITIL programs, CMM initiatives, and other quality enhancement activities