Compass report highlights need for standard delivery of IT services.

Computerworld UK ? 20th June 2011

Existing cost cutting drives by CIOs, which were a predominant focus during the credit crisis, are delivering savings of between eight and 15 per cent, but Compass research claims savings of 40 per cent could be achieved by managing customisation and capacity demands from the business

CIO.com ? 17th June 2011

Utility Computing: the Reality Check

Standard service and utility computing delivery models have the potential to drive significant operational benefits. Max Staines, President of Compass North America, discusses the state of the art in a Q&A with Global Services publisher Ed Nair.

Benchmarks and Transformation

In an article in Global Services magazine, Max Staines, President of Compass North America, describes how benchmarks are increasingly being used as an integral part of a transformational change strategy designed to optimize IT service delivery.

Smart Meters and IT Spending

Compass Services Director Nigel Hughes says that understanding the total cost of business activity ? not just the IT component - is essential to operational excellence. Read his article in Baseline magazine.

Eleven Outsourcing Resolutions You Should Make in 2011

Quoted in CIO magazine, Compass Principal Consultant Bob Mathers says client organizations and service providers should keep it simple, and develop incentives to eliminate unneeded operational constraints in IT environments.

11 Outsourcing Trends to Watch in 2011

What¡¯s in store for the sourcing marketplace this year? Compass Principal Consultant Bob Mathers envisions an increasing emphasis by both clients and vendors on standard service delivery. Read his comments and more in a recent article in CIO magazine.

Making the Most of End-of-Contract Opportunities

In a recent article in Nearshore Americas, Compass defines the keys to optimizing end-of-contract negotiations and decision making.

Benchmarking Your Outsourcing Provider on the Cheap

Low-cost benchmarks that provide a quick and easy ¡°pulse check¡± of performance are gaining popularity in some circles. According to Max Staines of Compass, quoted in CIO magazine, the value of a benchmark is defined by its ability to drive positive change.

Ensuring Your Approach to ITIL is ¡®Just Right¡¯

According to Compass Principal Consultant Chris Pfauser, an effective approach to ITIL starts small and thinks big. In an interview with IT Business Edge, Pfauser explains the keys to balancing focus and manageability with scalability and an enterprise-wide perspective.

Align This: Why It¡¯s Hard to Sell IT Projects to the Business

How do you go about achieving the almost-mythical alignment between IT and the business? A recent article in Insurance Networking News discusses some strategies from Compass based on IT cost allocation and analyzing the total cost of business processes.

Government IT Waste

According to Compass,taxpayers in the UK are paying up to $8.8 billion a year more than necessary for IT outsourcing services. Compass estimates that standardizing IT service delivery could result in savings of up to 40 percent. Compass adds that existing government value-for-money initiatives are "far too timid."

Nine Signs It's Time to Fire Your Vendor

How do you know when it's time to fire your outsourcer? A recent article in CIO magazine describes nine signs that tell you it's time to move on.

Are Your Outsourcer's Prices Too Low?

In a recent CIO feature Bob Mathers discusses how bargain basement outsourcing prices can pose as big a problem to IT departments as exorbitant ones.

Why You Should Be Thinking About Demand Management

Scott Feuless discusses declining IT unit costs vs. growth of demand for IT resources, and outlines demand management strategies as a way to control costs and support the business.

It's Big Picture Time for Application Development Projects

A new article in IT Jungle quotes Mike Garman on the topic of application rationalization, and includes a reference link to the recent Compass article, ¡°Getting to Why.¡±

Managers under pressure from boards are struggling to deliver further reduction in costs

Managers are finding it increasingly hard to find savings without harming their operations, according to new research. Read more

Ten Outsourcing Trends to watch in 2010

Bob Mathers, a Principal Consultant with Compass, is quoted in CIO on contract renegotiations and on increased client wariness with multi-sourcing arrangements.